Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

Click on the Learn More button to view the full details for this posting.

Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Perform hematology, coagulation, and urinalysis testing in a busy, complex laboratory.  Analyze, correlate and interpret test results to ensure validation of accurate patient results.  Work collaboratively with others to report results in a timely, efficient manner and to maintain a positive work environment.  Recognize problems and follow up appropriately.  Follow quality control and quality assurance procedures.  Perform instrument maintenance and troubleshooting.  Perform lab and hospital designated competency assessments.  Adhere to established laboratory procedures and policies.  Participate in the continuous improvement process and continuing education for lab personnel. Other duties as needed

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Responsibilities include quality control and patient testing using automated and manual methods, blood component testing and preparation as well as blood component issue. The technologist will perform refrigerator rounds in 3 hospitals. The ideal candidate will have knowledge of good manufacturing practices and possess excellent customer service skills.

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Perform duties inclusive of an LT (Laboratory Technician). Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols. Monitor instrument error codes, troubleshoot and correct problems as necessary.

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Order and/or process incoming samples (Main Lab and Emergency Department) by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Load the automation line. Analyze patient specimens for moderately complex testing on instruments and/or by specified manual methodologies within specified turnaround times without sacrificing accuracy.  (Main Lab and Emergency Department). With supervision, process, analyze and report OR specimens for complex PTHI testing. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments.

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Perform duties inclusive of an LT (Laboratory Technician). Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures.. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols.

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Perform duties inclusive of an LT (Laboratory Technician). Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols.

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Receive and reconcile Anatomic Pathology specimens for order entry, including rejection of specimens (when applicable) Perform order entry of all Anatomic Pathology specimens into Pathology LIS. Perform problem solving of specimens, including extensive phone triage. Maintain QC logs for problem cases. Triage Anatomic Pathology specimens for various laboratories. Notify resident/staff of specimens requiring immediate attention. Prepare cases for grossing/make cassettes. Operate, maintain, troubleshoot and perform routine maintenance for lab instrumentation, including maintaining equipment maintenance records. Maintain an inventory of chemicals used in the laboratory, including maintaining a manifest, and appropriate storage and labeling

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Perform Immunohistochemistry staining by automated method, all in an efficient manner according to established policies, protocols, and procedures in a high-volume academic environment. Maintains accurate records of quality assurance and quality control. Maintains all lab equipment in a safe, efficient manner, in accordance with established guidelines. Perform data entry. Performs other duties as assigned.

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Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times without sacrificing accuracy. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments. Perform and record routine instrument maintenance procedures. Monitor instrument error codes, troubleshoot and correct problems as necessary. Record all instrument and QC problems in log book as a means of communication with other operators.

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Order and/or process incoming samples (Main Lab and Emergency Department) by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Load the automation line. Analyze patient specimens for moderately complex testing on instruments and/or by specified manual methodologies within specified turnaround times without sacrificing accuracy.  (Main Lab and Emergency Department). With supervision, process, analyze and report OR specimens for complex PTHI testing. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments.

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Answer telephone calls. Assist with filing and preparing requisitions and documents for scanning and storage. Organize and file test reports and documents. Manage inventory: unpack shipments, stock lab supplies, reconcile invoices. Determine acceptability of specimens for laboratory testing. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory. Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to order, label and accession patient specimens.  Request additional information from appropriate resources.

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Responsibilities include quality control and patient testing using automated and manual methods, blood component testing and preparation as well as blood component issue. The technologist will perform refrigerator rounds in 3 hospitals. The ideal candidate will have knowledge of good manufacturing practices and possess excellent customer service skills.

Click on the Learn More button to view the full details for this posting.

Perform duties inclusive of an LT (Laboratory Technician) Perform high complexity testing without direct supervision Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols. Monitor instrument error codes, troubleshoot and correct problems as necessary

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Designs appropriate work schedules for staff and plans daily work assignments in order to maintain adequate staffing to meet customer service needs. Develops and implements department specific processes/procedures and quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment and compliance to safety/health and state/federal regulations.  Monitors and evaluates, equipment, systems and supplies to ensure operational efficiency and reliability of results. Coordinates with vendors. Responsible for employee performance evaluations, promotions, transfers, interviews, hiring, disciplining, and termination of employees.  Assists in preparation of technical reports reflecting department process volume, testing results, analysis, adverse trends, conclusions or recommendations for management and other hospital personnel.  Supervise and coordinate daily operational lab activities-work closely with senior technologists to implement laboratory practices and procedures. Participate in laboratory-wide planning and development as well as new or improved services. Assist in coordination of Quality Assurance program.

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The Michigan Medicine Department of Pathology Associate Operations Director will oversee pre-analytical services including Specimen Processing (including sendouts and external results) and Phlebotomy (inpatient, outpatient, and satellite).  This role is expected to work independently and in collaboration with clinical laboratory personnel, regularly exercise good judgment in setting priorities, resolving operational problems, and the application of policies, procedures, and methods.  Primary duties are primarily administrative in nature including overseeing, optimizing, and maintaining superior quality across all phlebotomy services and the specimen processing sections. 

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The Supervisor of the Clinical Services Administration team oversees a clinical/administrative group who directly support clinical faculty (physicians) across all subspecialties in the Department of Pathology.  The role is responsible for ensuring efficiency, accuracy, teamwork, and timeliness of clinical support services, customer service, and administrative needs. The Michigan Medicine Department of Pathology has 22 sub-specialties and more than 100 clinical faculty located at two primary campuses in Ann Arbor (University Hospital and the North Campus).  The Clinical Services Administration team supports the majority of these clinical faculty, and the staff on this team are skilled in the unique needs of specific sub-specialties (some in multiple specialties). 

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Provides clinical administrative support to pathologists (faculty, fellows and residents). Provides clinical administrative support to all management levels associated at the University Hospital. Attends regularly scheduled meetings. Proficient in Microsoft Office suite software and other software programs. Identifies problems and has the ability to find resolutions. Maintains calendars and other organization tasks for faculty. Create purchase orders when necessary for laboratory operational need. Prepares documents for electronic scanning and storage

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Monitoring the Pathology Flight Board to direct staff to meet the departments timeliness metrics of the Phlebotomy Department. Functional supervisor of the phlebotomy team along with management. Monitor and asses daily workflow and workload and course correcting as necessary. Serve as a liaison between the phlebotomy department and the nursing floors. Monitor simultaneously Pathology Flight Board, MiChart, When to Work Software, and SoftLab to direct staff and meet timeliness metrics. Respond to Flight Board Alarms to prevent delay in patient care. Complete and manage the handling of incoming, duplicate, or overdue orders. Assist in the identification and resolution of operating problems related to workflow, scheduling, and deployment of staff.

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BASIC FUNCTION AND RESPONSIBILITY
In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).  Operational oversight:
A. Personnel
1. Participate in Interviews, select and extend job offers to potential employees.
2. Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel.

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Customer Service: Provide total customer focus to meet the needs of every customer, internal and external, medical staff, laboratory staff, patients and families. Provide service recovery for those situations warranting intervention. Respond quickly and act professionally and appropriately in stressful situations. Specimen Collection: Perform adult, pediatric, and newborn phlebotomy. Obtain blood specimens from patients with alternate venous access devices. Serve as a resource for questions regarding specimen collection or handling. Specimen Handling: Transport, label, centrifuge, aliquot, distribute, store, and prepare laboratory specimens for testing within Pathology Department and reference laboratories. Investigate problems reported by Central Distribution or UMHS laboratories and if possible, determine the necessary course of action. Computer Data Entry : Enter laboratory test orders and results into the Laboratory Information System. Investigate and correct any order or result entry errors. Test Analysis : Perform laboratory analysis and quality control. Perform and record quality control on test kits and devices upon arrival according to established procedure. Safety : Comply with safety policy instructions and observe safe work practices. Serve as a resource for safety related situations. Implement new or changed safety policies.

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In coordination with section medical directors, department, and institutional leaders, prioritize projects based on strategic priorities of the section, department, and institution. Organized and prioritized approach to managing time-sensitive projects to completion. Coordinate with the business management team in test marketing and business planning. Monitor with Administrative Coordinator, Divisional billing, and Revenue Cycle, reimbursement rate on all laboratory completed tests and follow-up. Review laboratory data and reports to monitor progress of the laboratory and make adjustments as required. Recommend workflow redesign and reengineering for improved laboratory operation supporting LEAN principles.

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