Participate in Interviews, select and extend job offers to potential employees. Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel. Create educational opportunities for self and others to obtain additional skills and knowledge through a variety of methods. Fulfill and assist employees with departmental continuing education requirements. Oversee and evaluate training of all personnel performing laboratory testing. Review and approve training checklists. Verify staff are trained and competent prior to performing independent testing on patient samples. Manages performance competency documentation for testing personnel.

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Plan, assign, and evaluate the work of clinical laboratory staff. Responsible for oversight along with implementation of education and training programs for laboratory staff. Review, endorse, and modify the recommended employment, promotions, and salary increases of laboratory staff. Responsible for the resolution of employee complaints and grievances. Ensure compliance with equal opportunity employment and employee safety programs. Participate in the design and implementation of the quality assurance and continuous improvement programs for the clinical laboratory. Participate in ensuring laboratory compliance with all regulatory and licensing standards. Collaborate with team to continuously improve laboratory operations through workflow assessment, redesign, and reengineering. Prioritize laboratory projects based on impact and resource availability (e.g. fiscal, process improvement, and patient safety). Coordinate information technology functions as related to lab test ordering, resulting, and test builds.

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Customer Service: Provide total customer focus to meet the needs of every customer, internal and external, medical staff, laboratory staff, patients and families. Provide service recovery for those situations warranting intervention. Respond quickly and act professionally and appropriately in stressful situations. Specimen Collection: Perform adult, pediatric, and newborn phlebotomy. Obtain blood specimens from patients with alternate venous access devices. Serve as a resource for questions regarding specimen collection or handling. Specimen Handling: Transport, label, centrifuge, aliquot, distribute, store, and prepare laboratory specimens for testing within Pathology Department and reference laboratories. Investigate problems reported by Central Distribution or UMHS laboratories and if possible, determine the necessary course of action. Computer Data Entry : Enter laboratory test orders and results into the Laboratory Information System. Investigate and correct any order or result entry errors. Test Analysis : Perform laboratory analysis and quality control. Perform and record quality control on test kits and devices upon arrival according to established procedure Safety : Comply with safety policy instructions and observe safe work practices. Serve as a resource for safety related situations. Implement new or changed safety policies. 

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The Michigan Medicine Department of Pathology has 22 sub-specialties and more than 100 clinical faculty located at two primary campuses in Ann Arbor (University Hospital and the North Campus).  The Clinical Services Administration team supports the majority of these clinical faculty, and the staff on this team are skilled in the unique needs of specific sub-specialties (some in multiple specialties). 

The Supervisor position will lead a team of approximately 18 individuals who are responsible for ensuring patient slides and blocks are tracked, received and returned in a timely manner, organized correctly and with accurate labeling, entered into the Pathology LIS accurately, and providing any necessary supporting documentation including medical records.  They prep each of the clinical cases for the Pathologist, communicate directly with external and internal providers, communicate with patients, request additional material and documentation when directed, and ensure everything is documented and returned to the right place once the case is signed out. 

Meeting established turnaround times for clinical cases is essential, as the Pathologist?s report may guide the medical management of a patient such as their diagnosis, prognosis, medication, and therapy.  The clinical support services team works on-site in an office setting alongside the faculty in a lively and fast-paced environment.

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Provides advanced Administrative Specialist support in Surgical Pathology.  Assists multiple Faculty members, House Officers, and Visitors. Supports the Pathology clinical service and manages patients assets for clinical service. Functions as a Super User for departmental scheduling software, Laboratory Information System applications; Digital Pathology Imaging software, trains others and assists Cytology, Endocrine and Gyn Medical Directors in creating and maintaining the Pathology Departmental Service Calendar. Mentors and shares knowledge of university policies and procedures with administrative support staff.  Prepares professional correspondence, memoranda, reports, manuscripts. Assists faculty of Surgical Pathology in preparing teaching materials, abstracts, grants, articles, and other miscellaneous documents for submission utilizing computer hardware and software. Assists Fellowship Director with Fellows recruiting, onboarding, reimbursements and offboarding. Schedules and maintains calendar of appointments, meetings, and travel itineraries, reimbursements and coordinates related arrangements.

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To ensure the Department of Pathology operating units (clinical laboratories and other administrative functions) are compliant with all regulatory requirements, including but not limited to CLIA and the College of American Pathologists (CAP) standards. Collaborates with laboratory leadership, management, and staff to ensure all appropriate local, state, and federal regulations are followed. Provides consultative services to internal staff and external clients and performs appropriate activities to document compliance with regulatory requirements. Serves as point person for planning and facilitating biennial and interim year CAP inspections. Ensures laboratory documentation is up to date and submitted to CAP and/or CLIA as staff, equipment, and test menus change. Provides input to the CLIA Laboratory Director and laboratory leadership re: implementation of CLIA regulations in the laboratories. Serves as the Pathology Department's representative on the Michigan Medicine Accreditation and Regulatory Readiness Committee (ARRC) and participates in initiatives as required. Ensures compliance with regulations from other agencies as appropriate to the Department of Pathology (e.g., New York, California, FDA, etc.) Suggests and helps implement training with regards to educating laboratory staff on compliance.  

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Work based in our onsite, ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work based in our ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work based in our ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work based in our onsite hospital to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn) Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

Click on the Learn More button to view the full details for this posting.

Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems. Enter laboratory test orders into the computer system. Order Entry:  Place test orders from patient requisition, label and distribute. Scan:  Scan all required requisitions and attachments for patient orders.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing. Perform and document daily maintenance as specified in instrument procedures. Perform and document quality control and proficiency testing for waived, moderate, and high complexity tests. Act on out-of-range quality control values. Meets departmental continuing education requirements. Provides instructions in laboratory technique, instrumentation, and application of procedures to students and new employees. Maintain competencies for all assigned sections. Other duties as assigned.

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core. Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other departments. Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing. Perform and document daily maintenance as specified in instrument procedures.

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Customer Service: Provide total customer focus to meet the needs of every customer, internal and external, including medical staff, laboratory staff, patients, and families. Specimen Collection: Provide instruction for specimen collection for Sendout tests. Specimen Handling: Prepare and package laboratory specimens for testing in reference laboratories. Computer Data Entry: Enter laboratory test orders into the laboratory computer system and the reference laboratory interfaces (RLI). Sendout area additional duties: Perform specific Sendouts and MLabs duties as assigned. Order, process, and package Sendout specimens. Monitor Sendout inventory levels and adjust ordering appropriately based upon assay ordering patterns. Complete FedEx paperwork for outgoing specimens.

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Perform and record quality control and understand quality assurance systems. Check specimens and tests requested. Determine if specimen is acceptable source, volume, transport, and collection method. Resolve problems with specimens and requested tests according to established laboratory procedures. Enter test orders into computer LIS system. Label and process specimens, inoculate media, make smears, store specimens and incubate cultures according to laboratory procedures. Read direct gram stains, enter reports, notify clinicians and document notification accurately and within established turnaround times. Restock media, reagents, stains and supplies as needed. Clean and disinfect the work surfaces after spills and at the end of each shift. Organize and complete daily work in the area assigned. Ability to accurately follow procedures, understand protocols and keep up to date on knowledge base. Instruct Medical technology students, Residents, Fellows in Pathology rotation.

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Perform duties inclusive of an LT (Laboratory Technician). Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols. Monitor instrument error codes, troubleshoot and correct problems as necessary. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments.

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other specialty departments. Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols.

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other specialty departments. Perform and record quality control and understand quality assurance systems. Check specimens and tests requested. Determine if specimen is acceptable source, volume, transport, and collection method. Resolve problems with specimens and requested tests according to established laboratory procedures. Enter test orders into computer LIS system. Label and process specimens, inoculate media, make smears, store specimens and incubate cultures according to laboratory procedures. Read direct gram stains, enter reports, notify clinicians and document notification accurately and within established turnaround times. Restock media, reagents, stains and supplies as needed. Clean and disinfect the work surfaces after spills and at the end of each shift. Organize and complete daily work in the area assigned. 

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Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides. Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens. Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality. Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices. Assist lab leaders in development in technical procedures, protocols, and projects, as needed. Perform and document daily maintenance as specified in instrument procedures. Analyze patient samples as specified in the instrument procedures. Enter test results into laboratory databases.

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Perform and record quality control and understand quality assurance systems. Check specimens and tests requested. Determine if specimen is acceptable source, volume, transport, and collection method. Resolve problems with specimens and requested tests according to established laboratory procedures. Enter test orders into computer LIS system. Label and process specimens, inoculate media, make smears, store specimens and incubate cultures according to laboratory procedures. Read direct gram stains, enter reports, notify clinicians and document notification accurately and within established turnaround times. Restock media, reagents, stains and supplies as needed. Clean and disinfect the work surfaces after spills and at the end of each shift. Organize and complete daily work in the area assigned. Ability to accurately follow procedures, understand protocols and keep up to date on knowledge base. Instruct Medical technology students, Residents, Fellows in Pathology rotation.

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Perform and record quality control and understand quality assurance systems. Check specimens and tests requested. Determine if specimen is acceptable source, volume, transport, and collection method. Resolve problems with specimens and requested tests according to established laboratory procedures. Enter test orders into computer LIS system. Label and process specimens, inoculate media, make smears, store specimens and incubate cultures according to laboratory procedures. Read direct gram stains, enter reports, notify clinicians and document notification accurately and within established turnaround times. Restock media, reagents, stains and supplies as needed. Clean and disinfect the work surfaces after spills and at the end of each shift. Organize and complete daily work in the area assigned. Ability to accurately follow procedures, understand protocols and keep up to date on knowledge base. Instruct Medical technology students, Residents, Fellows in Pathology rotation.

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core. Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other departments. Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides. Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens. Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality. Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices. Assist lab leaders in development in technical procedures, protocols, and projects, as needed.

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Perform gross of simple biopsies (if CAP qualified) , processing of tissue, embedding, microtomy, staining, coverslipping, and frozen sectioning in an efficient manner according to established policies, procedures and protocols in a high volume academic environment. Perform immunohistochemical stains, direct immunofluorescence, musclehistochemistry and histochemical stains. Maintains accurate records of quality assurance and quality control. Maintains all lab equipment in a safe, efficient manner, in accordance with established guidelines. Perform specimen accessioning to include all manual and computerized data entry. Performs other duties as assigned

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work within the Division of Diagnostics and Genetics (DGG).Molecular Diagnostics, Cytogenetics, Molecular Genetics, and other specialty departments. Conduct waived, moderate, and high-complexity tests, analyze samples, document quality control, and report results accurately. Testing could include Chromosomal Microarray, Next Generation Sequencing, Whole Genome Sequencing, and other molecular techniques. Perform daily maintenance, troubleshoot issues, monitor reagents, and ensure continuous instrument operation.

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The Laboratory Technician can be assigned to perform one or more of the following functions, with a minimum of High School Degree and under supervision of a CLIA qualified General Supervisor. Answer phones, take detailed messages and appropriately route calls. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, and file slides. Assist with the laboratory's inventory of supplies and reagents. Keep track of all orders placed and products received. PathTrack specimens to receive and send specimens between departments. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory.

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In addition to performing microbiology testing on patient specimens, the Medical Technologist Specialist must perform one or more of the following specialized duties or other significant duties identified by the individual laboratory. Perform role of Key Operator for testing equipment. Assist with the development, modification, validation, calibration, and implementation of laboratory equipment and working procedures. Assist with quality projects and other data collection projects on a routine basis. Serve as a resource person to medical technologists as well as other healthcare professionals. Monitor stocks of laboratory reagents and supplies and reorder as necessary.

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