Work based in our onsite, ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in onsite, ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation. Obtain specimens using phlebotomy, alternate access device, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work in both ambulatory clinic and inpatient units to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, , dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work based in our ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Work based in our ambulatory clinics to obtain blood and urine specimens according to laboratory specifications, following written procedures without deviation.  Obtain specimens using phlebotomy, dermal puncture and heel stick (newborn). Handle all specimens according to test specifications, prepare specimens for transport and ensure proper delivery to central lab in a timely manner. Utilize electronic medical record (MiChart) and laboratory information system (Soft) to monitor order requests. Model professional and respectful behavior at all times, providing the highest level of service to all internal and external customers. Work effectively with others to accomplish common goals. Maintain a safe work environment by adhering to institutional and departmental policies and procedures.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems. Enter laboratory test orders into the computer system. Order Entry:  Place test orders from patient requisition, label and distribute. Scan:  Scan all required requisitions and attachments for patient orders.

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Transport: (pickup specimens from all inpatient units). Spidering: Transport specimens to UMHS laboratories and internal storage of specimens. Receiving:   Scan in barcoded specimens, reconcile problems and distribute. Specimen Handling: Receive, sort and distribute specimens to work benches. Centrifuge & Storage:  Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs. Document all problems. Scan all Sendout paperwork. Urine Processing:  Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems. Pneumatic Tube Receipt:  Receive form tube port open, distribute, deliver and reconcile problems.

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Perform gross of simple biopsies (if CAP qualified) , processing of tissue, embedding, microtomy, staining, coverslipping, and frozen sectioning in an efficient manner according to established policies, procedures and protocols in a high volume academic environment. Perform immunohistochemical stains, direct immunofluorescence, musclehistochemistry and histochemical stains . Maintains accurate records of quality assurance and quality control. Maintains all lab equipment in a safe, efficient manner, in accordance with established guidelines. Perform specimen accessioning to include all manual and computerized data entry. Performs other duties as assigned

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Perform duties inclusive of an LT (Laboratory Technician) Perform high complexity testing without direct supervision. Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Perform and record routine instrument maintenance procedures. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times. Recognize critical, abnormal and unacceptable test results and follow-up according to established protocols. Identify problems with instrumentation, methodology, specimens, supplies, or results and take action as outlined in predetermined protocols. Monitor instrument error codes, troubleshoot and correct problems as necessary. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments.

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Answer telephone calls. Assist with filing and preparing requisitions and documents for scanning and storage. Organize and file test reports and documents. Manage inventory: unpack shipments, stock lab supplies, reconcile invoices. Determine acceptability of specimens for laboratory testing. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory. Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to order, label and accession patient specimens.  Request additional information from appropriate resources. Assist in problem solving (e.g., duplicate tests, missing samples, incorrect samples and missing information); notify care team of unacceptable specimens (e.g., clotted, hemolyzed, wrong container, etc.).

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Answer telephone calls. Assist with filing and preparing requisitions and documents for scanning and storage. Organize and file test reports and documents. Manage inventory: unpack shipments, stock lab supplies, reconcile invoices. Determine acceptability of specimens for laboratory testing. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory. Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to order, label and accession patient specimens.  Request additional information from appropriate resources. Assist in problem solving (e.g., duplicate tests, missing samples, incorrect samples and missing information); notify care team of unacceptable specimens (e.g., clotted, hemolyzed, wrong container, etc.).

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Customer Service: Provide total customer focus to meet the needs of every customer, internal and external, including medical staff, laboratory staff, patients, and families. Specimen Collection: Provide instruction for specimen collection for Sendout tests. Specimen Handling: Prepare and package laboratory specimens for testing in reference laboratories. Computer Data Entry: Enter laboratory test orders into the laboratory computer system and the reference laboratory interfaces (RLI). Sendout area additional duties: Perform specific Sendouts and MLabs duties as assigned. Order, process, and package Sendout specimens. Monitor Sendout inventory levels and adjust ordering appropriately based upon assay ordering patterns. Complete FedEx paperwork for outgoing specimens. Troubleshoot problems with Sendout specimens/results.

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Assist in the development and implementation of new clinical tests and selection of new equipment. Perform validation of tests, equipment, analyzers, in mass-spectrometry area of expertise. Provide advanced problem solving, troubleshooting and verification of test results.  Acts as technical adviser/expert in area of expertise. Provide day-to-day technical direction of qualified personnel performing testing and reporting high complexity test results. Assists with reviewing, modifying, or archiving procedures and policies no less than biennially within the document management system. Provides advanced problem solving, troubleshooting, interpretation, consultation, and verification of test results.  Acts as technical adviser/expert in area of expertise. Participate in inventory management and control, as needed. In collaboration with the manager, supervisor, and director communicate workflow and other changes specific to section.

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To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other specialty departments. Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides. Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens. Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality. Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices. Participate in ordering reagents and supplies for the laboratory. Assist lab leaders in development in technical procedures, protocols, and projects, as needed.

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Understand and perform procedures for appropriate processing of microbiologic specimens. Answer phone calls: retrieve voice mail messages, give accurate and appropriate information concerning specimen requirements and transport, answer questions, direct complex issues to the appropriate technologist or administrator, take messages and document staff call ins. Clarify orders with Clinician/Nurse/Clinic medical staff when necessary. Follow all laboratory safety procedures for the handling and disposal of biological specimens and biohazardous waste. Receive and plate specimens in Soft Lab – MIC LIS; checking specimen for mislabel, acceptable source and transport type. Accurately label appropriate media for specimen set ups. Set up specimens using sterile technique in Biological safety cabinet and incubate plates according to laboratory procedure. Process specimens using the Kiestra Total Laboratory Automation Line. Perform maintenance and supply necessary stock to the Kiestra Total Laboratory Automation Line.

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Order, result and scan faxed/mailed laboratory results from external laboratories into LIS and Careweb/MiChart systems. Problem solve issues related to submitted external results, interfacing with external laboratories and end-user clinic staff. Follow standardized order entry, resulting, verification and scanning process to ensure accuracy and effective flow of work. Interact professionally with customers and coworkers. Maintain productive flow of work in order to meet service expectations of customers. Flexibility to cover heavy workloads and departmental scheduling needs.

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Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides. Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens. Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality. Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices. Participate in ordering reagents and supplies for the laboratory. Assist lab leaders in development in technical procedures, protocols, and projects, as needed. Participate in QA and compliance program; assist leadership where needed (data collection/investigation, inspection proof, CAP checklist). Planning and participating in IT events (regression testing, LIS upgrades, new test builds, submitting and monitoring IT tickets).

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Receive and reconcile Anatomic Pathology specimens for order entry, including rejection of specimens (when applicable) Perform order entry of all Anatomic Pathology specimens into Pathology LIS. Perform problem solving of specimens, including extensive phone triage. Maintain QC logs for problem cases. Triage Anatomic Pathology specimens for various laboratories. Notify resident/staff of specimens requiring immediate attention. Prepare cases for grossing/make cassettes. Operate, maintain, troubleshoot and perform routine maintenance for lab instrumentation, including maintaining equipment maintenance records. Maintain an inventory of chemicals used in the laboratory, including maintaining a manifest, and appropriate storage and labeling. Reconcile and distribute assets from the pathology lab. Retrieve OR specimens from within the OR and floors. Pick up Anatomic Pathology specimens from all of the departments various locations and deliver to a central receiving area. Gross non-complex samples (if qualified)

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Responsibilities include quality control and patient testing using automated and manual methods, blood component testing and preparation as well as blood component issue. The technologist will perform refrigerator rounds in 3 hospitals. The ideal candidate will have knowledge of good manufacturing practices and possess excellent customer service skills.

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Process incoming samples by ensuring correct labeling, computer log-in, centrifugation, aliquoting, and storage. Analyze patient specimens on instruments and/or by specified manual methodologies within specified turnaround times without sacrificing accuracy. Analyze and record quality control materials with documentation of action on out-of-range values. Accurately transcribe patient data from instrument printouts or worksheets into computer record including any pertinent sample description comments. Perform and record routine instrument maintenance procedures. Monitor instrument error codes, troubleshoot and correct problems as necessary.

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Monitor call list, make critical value calls, and document the call. Answer telephone calls. Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides. Manage inventory: unpack shipments, stock lab supplies. Track specimens to receive and send specimens between departments. Accession, process and distribute patient samples within the laboratory consistent with accuracy and quality assurance goals of the laboratory.

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The Senior Clinical Technologist plans and implements special, complex procedures for use in the diagnosis and treatment of diseases, along with assisting in the establishment and maintenance of quality control standards. In addition to performing the duties of a medical technologist at a high level of expertise, and with assistance from Medical Technologist Specialists, the Senior Clinical Technologist is normally responsible for, and oversees the following activities in their area of expertise.

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Perform and record quality control and understand quality assurance systems. Check specimens and tests requested. Determine if specimen is acceptable source, volume, transport, and collection method. Resolve problems with specimens and requested tests according to established laboratory procedures. Enter test orders into computer LIS system. Label and process specimens, inoculate media, make smears, store specimens and incubate cultures according to laboratory procedures. Read direct gram stains, enter reports, notify clinicians and document notification accurately and within established turnaround times. Restock media, reagents, stains and supplies as needed.

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Provide day-to-day technical direction of qualified personnel performing testing and reporting high complexity test results. Responsible for reviewing, modifying, or archiving procedures and policies no less than biennially within the document management system. Final approval for any new or revised document is completed by the CLIA Laboratory Director.  Provides advanced problem solving, troubleshooting, interpretation, consultation, and verification of test results.  Acts as technical adviser/expert in area of expertise. Assist in the development and implementation of new protocols and selection of new equipment. Performs validation of equipment, analyzers, and tests in area of expertise. Participate in inventory management and control. In collaboration with the manager or supervisor, communicate workflow and other changes specific to section. Participate in departmental safety meetings and audits. Responsible for providing coverage for call-ins during the week and weekends in absence of Supervisor. Acts as CLIA General Supervisor if assigned .

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In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports). Participate in Interviews, select and extend job offers to potential employees. Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel. Create educational opportunities for self and others to obtain additional skills and knowledge through a variety of methods. Fulfill and assist employees with departmental continuing education requirements. Oversee and evaluate training of all personnel performing laboratory testing. Review and approve training checklists. verify staff are trained and competent prior to performing independent testing on patient samples. Manages performance competency documentation for testing personnel. Determine performance objectives for each employee and conduct formal reviews quarterly. Evaluate employee skills and assess educational and training needs. Provide an environment that motivates and enriches staff based on engagement activities and survey feedback.

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Provides administrative support to assigned Clinical Pathology faculty, and back-up support for other Clinical Pathology faculty (in the absence of another administrative assistant). Includes calendar management, conference scheduling, travel arrangements, reimbursements, meeting organizational, room reservation management, case management tracking, Proficiency in departmental scheduling software (including QGenda) and Laboratory Information System (LIS, Epic, etc) applications to assist faculty in tracking cases and tracking time and service. Monthly tracking of volumes, finances, and other ad hoc reports through the department?s HC1 software (or other replacement/supplemental data analytics) as requested in order to support Clinical Pathology faculty. Prepare professional correspondence, memoranda, reports, manuscripts, and other documentation as assigned.

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Customer Service: Provide total customer focus to meet the needs of every customer, internal and external, medical staff, laboratory staff, patients and families. Provide service recovery for those situations warranting intervention. Respond quickly and act professionally and appropriately in stressful situations. Specimen Collection: Perform adult, pediatric, and newborn phlebotomy. Obtain blood specimens from patients with alternate venous access devices. Serve as a resource for questions regarding specimen collection or handling. Specimen Handling: Transport, label, centrifuge, aliquot, distribute, store, and prepare laboratory specimens for testing within Pathology Department and reference laboratories. Investigate problems reported by Central Distribution or UMHS laboratories and if possible, determine the necessary course of action. Computer Data Entry : Enter laboratory test orders and results into the Laboratory Information System. Investigate and correct any order or result entry errors. 

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Provides advanced administrative support to the Bone and Soft Tissue Anatomic Pathology clinical service and manages patient's assets for faculty, fellows and residents. Departmental scheduling software, Laboratory Information System applications; and assists the Pathologists in creating and maintaining the Pathology Departmental B&ST Service Calendar. Shares knowledge of university policies and procedures with peer administrative support staff. Prepares professional correspondence, memoranda, reports, manuscripts. Assists faculty in preparing teaching materials, abstracts, grants, articles, and other miscellaneous documents for submission utilizing computer hardware and software.  Assists B&ST Fellowship Director with Fellows recruiting, onboarding, reimbursements and offboarding. Schedules and maintains calendar of appointments, meetings, and travel itineraries, reimbursements and coordinates related arrangements. Assists with planning events, conferences. Assists with coordinating meetings with our clinical partners from research, operating rooms, clinics and outside customers.

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Plan, assign, and evaluate the work of clinical laboratory staff. Responsible for oversight along with implementation of education and training programs for laboratory staff. Review, endorse, and modify the recommended employment, promotions, and salary increases of laboratory staff. Responsible for the resolution of employee complaints and grievances. Ensure compliance with equal opportunity employment and employee safety programs. Participate in the design and implementation of the quality assurance and continuous improvement programs for the clinical laboratory.  Participate in ensuring laboratory compliance with all regulatory and licensing standards. Collaborate with team to continuously improve laboratory operations through workflow assessment, redesign, and reengineering. Prioritize laboratory projects based on impact and resource availability (e.g. fiscal, process improvement, and patient safety). Coordinate information technology functions as related to lab test ordering, resulting, and test builds.

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Direct and coordinate assigned operational activities for clinical services in assigned areas in collaboration with managers and directors. Serve the needs and requests of departmental leadership and institutional leadership, and clearly communicate goals, challenges, and opportunities to both groups; be a liaison between both groups. Attend selected or assigned departmental and hospital administrative meetings, and routinely communicate information back relevant departmental stakeholders. Ensure the availability of accurate, timely data on service levels of assigned areas and present this data regularly to departmental and institutional leadership. Investigate, describe, and correct variances, discrepancies, and subpar performance on a regular basis. Actively participate in departmental initiatives, meetings, and goals as directed. Present updates at regularly scheduled departmental meetings.

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Provide day-to-day administrative supervision of qualified personnel performing testing and reporting high complexity test results. Schedule employees to provide adequate and equitable staffing of all areas. Supervise and coordinate daily operational lab activities. Provide staff with ongoing information and assistance to perform their duties. Monitor and make changes to workflow to achieve maximum productivity and quality. Serve as resource person for technical and procedural problems from staff and outside institutions. Implement new and revised policies and procedures in the laboratory framework. Establish an atmosphere that satisfies employees physical needs and safety.

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