Our primary goal is to make sure you have the best customer experience possible. Our Client Services Center is consistently applauded by our clients as one of the most helpful and friendly in the reference laboratory industry. Our knowledgeable and efficient staff is ready to assist with questions about ordering, billing, shipping and resulting. They serve as facilitators for client interactions with technical laboratory staff and pathologists, readily available for consultation. Client Services is available 24 hours-a-day, seven days-a-week for your convenience.

This year’s 2020 client satisfaction survey saw a record number of responses from our national client base. We appreciate the continued high marks and the thoughtful feedback. Customers rated us on service quality, responsiveness and issue follow-up and resolution.